Frozen yogurt

More toppings per cup. Less waiting in line.

Guests pick a cup, swirl their flavors and load the toppings. The kiosk or the counter rings it up in seconds, loyalty adds the points, and stock knows how much base and fruit is left.

Clay illustration of a frozen yogurt counter with soft serve machines, a topping bar, swirled froyo cups and a self order kiosk.

Two ways to run a froyo shop

Clay illustration of a self serve frozen yogurt bar with three soft serve machines, a topping bar, a stack of cups, a pickup display and two self order kiosks.

Self order

Guests order on the kiosk

For shops where the line is the problem. Guests pick size, flavors and toppings, pay on the screen, and wait for their number.

  • Every cup offers one more topping or a bigger size
  • QRIS and EDC payment terminals right at the kiosk
  • Pickup display calls the number when the cup is ready
  • Staff stay on the machines and the topping bar
  • Otter Now
  • Otter NowServing
  • CRM and loyalty
  • Recipe and stock
Clay illustration of a frozen yogurt counter with a POS tablet, receipt printers, a cash drawer, soft serve machines, a topping station and a takeaway bag.

With a cashier

Your team rings it up

For shops where staff swirl the cup and guests pay at the counter. A fast POS keeps the line moving and every topping on the bill.

  • Photo menu and quick keys for bestsellers
  • Split payments across cash, QRIS and card terminal
  • Takeaway and pre orders by Web Order and the Otter App
  • Daily numbers per cashier and per hour on your phone
  • Otter POS
  • Web Order and Otter App
  • CRM and loyalty
  • Partner and Dashboard

How Otter runs it

Sizes, flavors and toppings, priced right

Cup size, flavor mix and every topping are modifiers with their own price. What the guest picks is exactly what is charged.

One more topping, every time

Add mochi, add fresh fruit, go large. The kiosk offers it on every cup and the average order grows.

Busy nights without extra hands

Guests order on the kiosk while the team keeps the machines and topping bar full. The POS handles cash and help at the counter.

Know when the base runs low

Recipe and stock cut yogurt base, fruit and sauces on every sale, so you reorder before the weekend, not during it.

Punch cards, without the paper

Loyalty and CRM collect points at the kiosk, the counter and web order, and show who comes back every week.

Your Otter setup

What we usually install for an outlet like yours.

  • Otter NowSelf order kiosk
  • Otter POSComplete point of sale
  • Otter NowServingPickup display
  • CRM and loyaltyPoints at every channel
  • Recipe and stockIngredients cut on every sale
  • Partner and DashboardNumbers on your phone

What it adds up to

+20%average order value with the upsell engine
~20%of sales lost to queues, won back with self order
$400 to 700cashier cost per person, per month, freed up

Typical results across Otter outlets. Your numbers depend on your menu and traffic.

The plan that fits

GrowthQuick service

Kiosk, web order and POS, payments, kitchen Live View with station printing, NowServing, delivery platform integration, stock, warehouse, CRM, accounting and the daily AI WhatsApp report.

Just starting out? Lite is a complete POS for one counter, and grows into Growth when you are ready.

Questions

Can I price by cup size and topping?

Yes. Each size, flavor and topping can carry its own price, with required or optional choices and limits per group.

Can the kiosk take QRIS?

Yes. The kiosk takes dynamic QRIS and integrates with EDC payment terminals, so guests pay where they order.

Can I run several outlets?

Yes. Menus, prices and promos are managed centrally on Growth and Enterprise, with numbers per outlet.

Other solutions

All solutions

See Otter in your outlet.

Talk to us on WhatsApp and we will set up a demo around your menu and kitchen flow.

Talk to us on WhatsApp