Questions about Otter
Short answers to what restaurant and cafe owners ask us most.
Is Otter a POS?
Yes. Every plan includes a complete POS. Growth adds the kiosk, QR ordering, kitchen and back office around it.
What happens when the internet goes down?
Otter keeps selling offline. Everything syncs when you're back online.
Which card terminals work with Otter?
A card terminal, connected by USB or LAN. The amount is sent from the bill, so nobody types it twice.
Do you connect to delivery apps?
Yes, delivery platform integration is on Growth and Enterprise. Orders go straight into the same kitchen queue.
Can I use my own tablet?
Yes. The POS, floor and Live View run on Android, iPhone and iPad. For USB payment terminal and remote device management, we recommend Otter Android hardware.
Do guests pay from the table?
With QR ordering, guests can pay digitally on their phone. With an open bill, they order all night from the table and settle at the cashier.
Do you have an app for guests?
Yes. Otter App lets guests browse your menu, order and pay from their phone, just like QR ordering. Orders land in the same kitchen queue.
How do I get started?
Book a demo on WhatsApp. We'll fit the plan and hardware to your outlet, then set everything up with you.
See Otter in your outlet.
Talk to us on WhatsApp and we will set up a demo around your menu and kitchen flow.
Talk to us on WhatsApp