Otter NowServing

Call numbers, not names.

NowServing shows what is being made and what is ready. Guests watch the screen from their seat instead of crowding the counter, and your team stops shouting names.

Clay illustration of a pickup counter with a wall screen of order numbers in two columns, paper bags and sealed cups waiting for pickup.

What it does

In progress and ready

Two clear columns. Numbers move to ready the moment the kitchen marks them done.

Sound, flash and voice

A chime, a flash and a spoken call when an order is ready, so nobody misses it.

Your brand on screen

Your colors, banner and logo, plus a QR to your web order so guests can order again.

Every channel

Kiosk, web order and POS orders all appear, in the order they were placed.

Fits any screen

Portrait or landscape, dark mode and card sizes for any TV or tablet.

Pairs in seconds

Enter a 4 digit PIN from Otter Partner and the screen is live.

How it works

  1. 01Order placedThe number appears under in progress.
  2. 02Kitchen marks readyFrom Live View, one tap.
  3. 03Screen callsThe number moves to ready with sound and voice.
  4. 04Guest collectsNo crowd at the counter.

Works with

Which plan includes it

Growth

Included on Growth and Enterprise. On Lite, add NowServing as an add on.

Questions

What screen do I need?

Any TV or tablet that can run the NowServing app, in portrait or landscape.

Does it work with my kiosk and web orders?

Yes. Orders from the kiosk, web order and POS all show on the same screen.

Can it announce orders out loud?

Yes. NowServing plays a sound and a spoken call when an order is ready.

Popular with

Solutions

Other products

All products

See Otter in your outlet.

Talk to us on WhatsApp and we will set up a demo around your menu and kitchen flow.

Talk to us on WhatsApp