Coffee shops

Keep the line moving and the bar pulling shots.

Oat milk, less sugar, extra shot. Guests tap exactly what they want, the label prints with every detail, and your baristas just make drinks.

Clay illustration of a coffee bar with an espresso machine, takeaway cups, a latte, a POS tablet and a label printer.

How Otter runs it

A label on every cup

Each drink prints its own sticker with size, milk, sugar and name. No more shouting orders across the bar.

Self order for the 8am rush

A kiosk or QR at the door takes orders while baristas work. Your line shrinks without hiring another cashier.

Sell the pastry with the latte

Upsells and bundles appear on every order. A croissant with that cappuccino is one tap away.

Regulars earn points

Loyalty works at the kiosk, the POS and web order. Guests collect with their WhatsApp number.

Know your beans

Recipe stock cuts beans, milk and syrups on every sale, so you reorder before you run out.

Your Otter setup

What we usually install for an outlet like yours.

  • Otter POSComplete point of sale
  • Otter NowSelf order kiosk
  • Web Order and Otter AppQR, link and app ordering
  • Live ViewKitchen timers and station printing
  • CRM and loyaltyPoints at every channel
  • Recipe and stockIngredients cut on every sale

What it adds up to

+20%average order value with the upsell engine
+15 to 25%more orders per hour
~20%of sales lost to queues, won back with self order

Typical results across Otter outlets. Your numbers depend on your menu and traffic.

The plan that fits

GrowthQuick service

Kiosk, web order and POS, payments, kitchen Live View with station printing, NowServing, delivery platform integration, stock, warehouse, CRM, accounting and the daily AI WhatsApp report.

Compare every feature

Just starting out? Lite is a complete POS for one counter, and grows into Growth when you are ready.

Questions

Can it print cup stickers?

Yes. Label printing comes with Growth. Every drink prints its own label with the modifiers.

Is it fast enough at the counter?

The POS is built for rush hour, and a kiosk or QR takes extra orders in parallel so the counter is never the bottleneck.

I only have one counter. Where do I start?

Start with Lite, a complete POS for one counter. Add a kiosk or move to Growth when the queue grows.

Other solutions

All solutions

See Otter in your outlet.

Talk to us on WhatsApp and we will set up a demo around your menu and kitchen flow.

Talk to us on WhatsApp