Everything Otter does
From the guest ordering to the owner reading the numbers at night. One system, front of house to back of house.
Let guests order their way.
- Self Order Kiosk. Otter Now greets every guest in eight languages and never forgets to suggest the extras.
- QR & Otter App. Guests scan the table QR or open Otter App, then order and pay digitally from their phone.
- POS. A complete POS for the counter. Drafts, split bills, every tender. It keeps selling offline.
- Delivery. Online delivery orders land in the same kitchen queue. Accept in one tap, then follow each order from driver on the way to delivered, and catch cancellations before the kitchen cooks.
Sell more without asking.
Bundles, happy hours and add ons appear on their own at the kiosk, on the QR menu and at the POS. Your team never has to remember the pitch.
Every ticket finds its station.
One order, split to the bar, the pastry counter and the kitchen. Choose how each ticket prints.
- Live View. Station filters, running timers and one tap to mark ready.
- Labels. A sticker for every cup and box, with the guest's options printed on it.
- Otter Now Serving. A pickup screen that calls the order out when it's ready.
Digital, card or cash. One bill.
- Digital payment. A fresh code for the exact amount. Confirmed the moment it's paid.
- Card terminal. The amount goes straight to the terminal. No typing, no mistakes.
- Split any way. Part digital, part card, part cash. One bill.
- Internet down. Still open.. Keeps selling offline and syncs the moment you're back.
Your floor, live.
Design the floor once. Open, move, merge and close tables as the night unfolds.
- Open bill. Guests order from the table QR all night. They settle at the cashier when they're done.
- Reservations. Book it, send the guest a link, seat them in one tap.
- Deposits. Record the deposit once. It comes off the bill automatically.
- No line at the counter. Every kiosk takes its own order at the same time. No extra cashier.
- Called when ready. The number moves to Ready the second the kitchen taps it.
Know your day before you sleep.
Every night at 22.00, Otter sends a summary of the day to your WhatsApp. Open the app when you want the details.
- Otter Partner. Your outlet in your pocket. Menu, promos, staff and live orders.
- Otter Dashboard. The full picture in your browser. Floor plan, insights, accounting and campaigns.
Everything behind the counter.
- Recipes that count stock. Sell a latte and the milk, beans and syrup come off by themselves. Low stock tells you first.
- Loyalty. Points at the kiosk, the POS and the QR menu. Guests sign in with WhatsApp.
- Know your regulars. Every guest's visits, spend and favorites in one profile.
- Central kitchen. Plan production, use the ingredients, stock the outlets.
- Warehouse and transfers. Purchase orders, outlet transfers and delivery notes, all tracked.
- Accounting, already done. Every sale and purchase posts to your books. Profit and loss, cash flow and balance sheet, ready to export.
- Attendance. Staff clock in with a selfie on the outlet device.
- Every outlet. Switch outlets in a tap. Compare them side by side.
See Otter in your outlet.
Talk to us on WhatsApp and we will set up a demo around your menu and kitchen flow.
Talk to us on WhatsApp